MAH Remote Coaching — 28-Day Coaching Cycle

A complete 28-day individualized coaching cycle for one athlete and one focused current volleyball priority. Coach Chris reviews your starting evidence, helps you apply a practice plan, and reassesses your return evidence. Film Review is a separate, complete service; it is not included in this purchase.

INCLUDED IN YOUR CYCLE

• One private 30-minute Zoom or phone call, with your initial evidence reviewed beforehand.

• One written practice prescription within 24 hours after the call: one priority, up to three related tasks/progressions, key cues, what to observe and what to film.

• One early application checkpoint: up to 2 minutes of footage and one focused question, with one private response from Chris of up to 3 minutes within 48 hours. Submit by Day 10, or earlier after meaningful practice.

• One final submission of up to 5 minutes of return evidence by Day 24.

• One private recorded reassessment of up to 10 minutes by Day 28: what changed—or didn’t—what remains limited, and your next direction.

SCHEDULING AND DAY 0

Your 28-day coaching cycle includes one private 30-minute Zoom or phone call with Coach Chris. Coach Chris will contact you directly within one business day after purchase to schedule your call. If you need to confirm scheduling availability before purchasing, contact Coach Chris first.

The agreed call begins Day 0 after MAH accepts your initial evidence. Purchase, upload and Chris’s advance review happen before Day 0. No appointment selection is required to purchase.

EVIDENCE AND PRACTICE

Plan for practice access and filming during the coming four weeks. Initial evidence is up to 10 focused minutes, due at least 48 hours before the agreed call and accepted at least 24 hours before it. Use clips or clearly marked passages; no edited highlight reel is needed. Identify the athlete and situation without diagnosing the cause. A back/endline view is strongly recommended; other usable views are accepted. Keep the lead-in and outcome visible. Training, practice or game evidence is welcome; game footage is not required. Include representative attempts, not only the best ones. Training footage alone does not establish game transfer. MAH will send a private Dropbox upload route after purchase; do not upload footage to Squarespace.

COMPLETE 28-DAY COACHING CYCLE — $299

Full payment at purchase. One athlete per order. No subscription. No automatic renewal. Includes the bounded coaching above, not unlimited messaging or ongoing footage review. Another cycle requires a new purchase and a worthwhile next coaching job.

REMOTE COACHING TERMS

If a mutually workable call time cannot be arranged before substantive coaching review begins, MAH will refund the purchase.

You may receive a full refund before MAH accepts your initial evidence and begins substantive individualized review. MAH will also provide a full refund if it determines before the start that your case cannot responsibly be served within Remote Coaching’s scope. Once evidence is accepted and substantive review begins, the service has started and cancellation is not automatically refundable.

One call reschedule is included with at least 24 hours’ notice, subject to availability. With less than 24 hours’ notice or a missed call, a replacement call or refund is not automatic. Checkpoint and final-evidence opportunities are part of the agreed cycle and are not banked indefinitely; contact Chris promptly if a deadline becomes difficult. If MAH causes a delay, affected deadlines will shift to restore lost application time. Nothing here limits rights or remedies that applicable law does not allow you to waive.

PRIVATE PARTICIPATION

Adult athletes may purchase for themselves. For minors, the parent/guardian is the purchaser and primary contact. For athletes under 13, the parent/guardian manages purchase, intake, email, uploads and private delivery access. Coach Chris interprets the evidence, determines the coaching direction and approves the coaching delivered. Improvement is not guaranteed.

REMOTE COACHING — CUSTOMER INFORMATION

Squarespace hosts the purchase and intake process. Payments are processed through Stripe, MAH’s connected payment processor. MAH uses purchaser/guardian contact details, athlete information, volleyball context, call preference and practice/scheduling information to match the order to the athlete, arrange the call and deliver the coaching cycle.

Dropbox provides private submission routes for initial evidence, the application checkpoint and final return evidence, and private delivery of the final reassessment where applicable. Submitted footage and file information may identify the athlete and include image, voice, performance and other people visible or audible in the recording.

When useful, Coach Chris may import identifiable footage into OnForm for his private internal analysis, playback, telestration and narration. OnForm is not a customer portal or customer-history product. A customer OnForm account is not required. The included private 30-minute call takes place through Zoom or phone and is not recorded by default.

By submitting footage, you confirm that you are authorized to provide it to MAH for private coaching and that you are not prohibited from sharing it for that purpose. If you are unsure whether footage can be submitted, contact Coach Chris before uploading. Submitting footage does not transfer ownership or authorize public use.

Customer information, footage and individualized coaching are private by default. Any public use of athlete/customer footage, name, likeness or individualized coaching requires separate permission. MAH does not promise lifetime storage or access. Private handling does not mean providers never process, retain or access information; provider-internal retention and backups follow the applicable provider terms and controls.

For questions about your information or footage, contact chris@mahvolleyballtraining.com.

Questions or pre-purchase scheduling checks: chris@mahvolleyballtraining.com.

Customer-submitted footage and MAH-controlled working media are retained through the coaching cycle and for 30 days after cycle closure, then removed from active working storage. The compact internal coaching/case record may remain without retaining the raw customer video indefinitely. This includes removal of ordinary MAH-controlled working copies/derivatives when their retention window ends.